Previous incidents | thundersquared

October 2026

October 23, 2026

Europe Node 4 Task Scheduler is down

Europe Node 4 Task Scheduler went down.

Resolved · 10 hours and 1 minute ago

October 18, 2026

Europe Node 1 Web, Europe Node 3 Web, and 10 other services are down

Europe Node 5 Web went down.

Resolved · 5 days and 12 hours ago

October 06, 2026

Europe Node 1 Backup, Europe Node 4 Backup, and 4 other services are down

Europe MX 1 SMTP went down.

Resolved · 7 Oct at 12:00am CEST

October 05, 2026

Europe Node 1 Backup, Europe Node 4 Backup, and 2 other services are down

Europe Node 1 Backup, Europe Node 4 Backup, and Europe Node 5 Backup went down.

Resolved · 6 Oct at 01:35am CEST

October 02, 2026

Europe Node 1 Compute / falcon is down

Europe Node 1 Compute / falcon went down.

Resolved · 2 Oct at 06:45am CEST

October 01, 2026

Europe Node 1 Compute / falcon and Europe Node 3 Compute / raven are down

Europe Node 1 Compute / falcon went down.

Resolved · 1 Oct at 02:41am CEST

September 2026

September 30, 2026

Europe Node 1 Compute / falcon and Europe Node 3 Compute / raven are down

Europe Node 3 Compute / raven went down.

Resolved · 30 Sep at 02:22am CEST

September 28, 2026

Europe Node 5 Web and Europe Node 5 CP are down

Europe Node 5 Web went down.

Resolved · 28 Sep at 09:24pm CEST

September 27, 2026

Europe MX 1 Web, Europe Node 1 Compute / falcon, and 1 other service are down

Europe Node 3 Compute / raven went down.

Resolved · 27 Sep at 02:55am CEST

September 26, 2026

Europe Node 1 Backup is down

Europe Node 1 Backup went down.

Resolved · 26 Sep at 06:00pm CEST

September 24, 2026

Europe MX 1 Web, Europe Node 1 Compute / falcon, and 1 other service are down

Europe Node 1 Compute / falcon went down.

Resolved · 24 Sep at 03:17am CEST

September 20, 2026

Europe MX 1 Web, Europe Node 1 Compute / falcon, and 1 other service are down

Europe Node 1 Compute / falcon and Europe Node 3 Compute / raven went down.

Resolved · 20 Sep at 09:33am CEST

September 17, 2026

Europe Node 1 Backup is down

Europe Node 1 Backup went down.

Resolved · 18 Sep at 12:56am CEST

September 14, 2026

Europe MX 1 Web, Europe MX 1 IMAP, and 4 other services are down

Europe Node 1 Compute / falcon went down.

Resolved · 14 Sep at 08:51am CEST

Hardware maintenance on hv1 node

Web and Mail services on hv1 node will be temporarily unavailable as we will perform a hardware swap to mitigate thermal issue under high load on the system. We expect no more that 20-30 minutes maximum of downtime.

Completed · 14 Sep at 11:00pm CEST

September 12, 2026

Europe MX 1 Web and Europe MX 1 SMTP are down

Europe MX 1 Web went down.

Resolved · 12 Sep at 09:27am CEST

September 11, 2026

Europe MX 1 Web and Europe MX 1 SMTP are down

Europe MX 1 Web went down.

Resolved · 11 Sep at 10:26am CEST

September 08, 2026

Europe Node 4 SMTP and Europe Node 4 CP are down

Europe Node 4 CP went down.

Resolved · 8 Sep at 03:15pm CEST

September 05, 2026

Europe MX 1 Web, Europe MX 1 IMAP, and 4 other services are down

Europe Node 1 Hypervisor and Europe Node 3 Compute / raven went down.

Resolved · 5 Sep at 08:12pm CEST

September 03, 2026

Europe MX 1 Web, Europe Node 1 Compute / falcon, and 1 other service are down

Europe Node 1 Compute / falcon and Europe Node 3 Compute / raven went down.

Resolved · 3 Sep at 09:11am CEST

August 2026

August 29, 2026

Europe Node 1 SMTP is down

Europe Node 1 SMTP went down.

Resolved · 29 Aug at 05:28am CEST

August 28, 2026

Europe Node 5 Web, Europe Node 5 CP, and 4 other services are down

Europe Node 1 Compute / falcon and Europe Node 3 Compute / raven went down.

Resolved · 28 Aug at 08:21pm CEST

August 27, 2026

Europe MX 1 Web, Europe Node 1 Compute / falcon, and 1 other service are down

Europe Node 1 Compute / falcon went down.

Resolved · 27 Aug at 08:21am CEST